Terms of service
Welcome to Amalfee!
These Terms of Service govern your use of the Amalfee website and our related sales and communication channels, including WhatsApp, Instagram, Pinterest, YouTube, and other official channels operated by Amalfee.
By accessing, browsing, or purchasing from the Amalfee website, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please do not use our website or place an order with us.
In these Terms, “Amalfee,” “we,” “us,” and “our” refer to Amalfee, while “you,” “your,” and “customer” refer to the person accessing our website or purchasing our products.
Products & Images
We make every effort to display our products as accurately as possible. However, the actual product may have slight variations from the images shown on the website.
Product images are provided for reference and may appear slightly different depending on photography conditions, lighting, camera settings, screen resolution, display settings, and the device being used to view the website.
The perceived size or appearance of a product may also vary depending on the model's height, body type, styling, and the customer's own height and body proportions.
A minor difference in colour, appearance, texture, or finish that does not materially affect the product shall not be considered a defective, damaged, or wrong product.
Product Variations
Colour Variations
There may be slight differences between the colour displayed on your screen and the actual colour of the product. This can occur due to photography lighting, camera settings, screen resolution, brightness, and individual device settings.
Such minor colour differences shall not be considered a defect.
Embroidery & Thread Work
Embroidery, patchwork, thread work, and similar handcrafted details may contain minor irregularities, variations, or differences in stitching. These are natural characteristics of the craftsmanship and contribute to the uniqueness of each product.
Woven Products
Missing yarns, slubs, uneven yarns, texture variations, and differences in yarn contrast may occur naturally in woven products. These characteristics are inherent to the weaving process and are not considered manufacturing defects.
Hand-Printed Products
Hand-printed products may have minor variations or imperfections due to the traditional printing process. Slight colour bleeding or fading may occur, particularly during the first wash, depending on the fabric and care method used.
These characteristics are part of the nature of hand-printed products and are not considered defects.
Woven Motifs
Slight variations in woven motifs, patterns, placement, or appearance may occur due to the manufacturing and weaving process.
Beads & Sequins
Products containing beads, sequins, embellishments, or similar decorative elements are crafted with care. However, individual beads or sequins may occasionally loosen or fall off with regular use.
The loss of a small number of beads or sequins due to normal use does not automatically qualify the product as defective.
Return, Refund, Exchange & Shipping
Before placing an order, customers are requested to carefully review our Return, Refund & Shipping Policy.
Our return, refund, and exchange procedures are governed by the applicable policy published on our website.
Goods once sold will only be returned or exchanged where permitted under our applicable Return, Refund & Exchange Policy.
For complete details regarding eligibility, timelines, exchange conditions, refunds, and shipping-related matters, please refer to the relevant policy before placing an order.
Executive Customer Interaction
For internal employee privacy and security purposes, Amalfee customer support executives may use an alias or desk name while communicating with customers through calls, emails, WhatsApp, or other official business communication channels.
If a Amalfee executive refers to a product as the “same product,” this may mean that the product is the same or substantially similar in design, appearance, style, specifications, or other relevant characteristics, as applicable.
Cookies
Amalfee uses cookies and similar technologies to improve the functionality and performance of our website and provide customers with a better browsing experience.
By accessing and using the Amalfee website, you acknowledge and consent to the use of cookies in accordance with our Privacy Policy.
Cookies may be used to remember certain information, understand how visitors interact with our website, improve website functionality, and make future visits more convenient.
Certain third-party service providers, analytics providers, affiliates, or advertising partners may also use cookies or similar technologies.
You may disable cookies through your browser settings; however, doing so may affect certain features or functionality of the website.
License & Intellectual Property
Unless otherwise stated, all intellectual property rights relating to the Amalfee website and its content are owned by or licensed to Amalfee.
This includes, but is not limited to:
- Website content
- Product photographs
- Images
- Graphics
- Logos
- Designs
- Text
- Videos
- Product descriptions
- Branding and other creative materials
All rights are reserved.
You may access the Amalfee website for your personal, non-commercial use, subject to these Terms of Service.
You must not:
- Republish material from Amalfee without prior written permission.
- Sell, rent, lease, or sub-license material from Amalfee.
- Reproduce, duplicate, modify, or copy Amalfee's content for unauthorized purposes.
- Redistribute Amalfee content without prior written permission.
- Use Amalfee's images, designs, branding, product photographs, or other intellectual property for commercial purposes without authorization.
User Comments & Reviews
Certain areas of the Amalfee website may allow users to submit reviews, comments, opinions, photographs, or other content.
User-generated content may not be reviewed or approved by Amalfee before publication. Any comments, reviews, or opinions posted by users represent the views of the person submitting them and do not necessarily represent the views or opinions of Amalfee, its employees, agents, or affiliates.
To the extent permitted by applicable law, Amalfee shall not be responsible for user-generated content or any loss, damage, liability, or expense arising from such content.
Amalfee reserves the right to monitor, moderate, edit, restrict, or remove any user-generated content that it considers inappropriate, offensive, misleading, unlawful, defamatory, or in violation of these Terms of Service.
You warrant and represent that:
- You have the necessary rights, permissions, and authority to submit the content.
- Your content does not infringe any third-party intellectual property rights, including copyright, trademarks, or patents.
- Your content does not contain defamatory, offensive, indecent, unlawful, or privacy-infringing material.
- Your content is not intended to unlawfully solicit, promote, or advertise commercial activities.
- Your content does not violate any applicable law or regulation.
By submitting content to Amalfee, you grant Amalfeea non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, edit, adapt, and distribute that content for website, marketing, promotional, and business purposes, subject to applicable law.
Hyperlinking To Our Website
The following types of organizations may link to the Amalfee website without prior written approval, provided the link is lawful and does not misrepresent or damage Amalfee's reputation:
- Government agencies
- Search engines
- News organizations
- Online directory distributors
- Accredited businesses
Any link to Amalfee must:
- Not be deceptive or misleading.
- Not falsely imply sponsorship, partnership, endorsement, or approval.
- Be relevant and appropriate within the context of the linking website.
Amalfee reserves the right to request the removal of any link that violates these requirements.
Iframes
Without prior written approval from Amalfee, you may not create frames around our webpages or use any technique that alters the visual presentation, appearance, or functionality of the Amalfee website.
Content Liability
If you operate a website or platform that links to or references Amalfee content, you are responsible for the content and activities of your own website or platform.
You agree to protect and defend Amalfee against claims arising from unlawful, misleading, infringing, or inappropriate content appearing on your website or platform in connection with your use of Amalfee's content.
Your Privacy
Your use of the Amalfee website is also subject to our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store, and protect information provided by customers.
Reservation Of Rights
Amalfee reserves the right to request the removal of any link to our website or any specific page or content.
We also reserve the right to modify, update, or amend these Terms of Service and our linking policy from time to time.
Any updated terms will become effective once published on the website.
Removal Of Links
If you believe that any link appearing on the Amalfee website is inappropriate, offensive, or otherwise objectionable, you may contact us and inform us of the issue.
While we may consider requests for removal, Amalfee is not obligated to remove any link unless required by applicable law.
Website Information
We make reasonable efforts to ensure that the information available on the Amalfee website is accurate and up to date.
However, we do not guarantee that all information on the website will always be complete, accurate, current, or error-free.
Product availability, pricing, descriptions, images, offers, and other website information may be changed or updated without prior notice.
Disclaimer
To the maximum extent permitted by applicable law, Amalfee makes no representations or warranties regarding the website or its availability, accuracy, completeness, or uninterrupted operation.
Nothing in this disclaimer will:
- Limit or exclude liability for death or personal injury where such liability cannot legally be excluded.
- Limit or exclude liability for fraud or fraudulent misrepresentation.
- Limit liability in any manner that is not permitted under applicable law.
- Exclude any liability that cannot legally be excluded.
Where the website or any information or services are provided free of charge, Amalfee shall not be liable for any loss or damage to the maximum extent permitted by applicable law.
Jurisdiction
These Terms of Service shall be governed by the applicable laws of India.
Any disputes arising in connection with these Terms of Service, your use of the Amalfee website, or your purchase of products from Amalfee shall be subject to the jurisdiction of the courts in Rajasthan, India, to the extent permitted by applicable law.
Return & Exchange Clarification
Goods once sold will only be taken back or exchanged in accordance with Amalfee's applicable Return, Refund & Exchange Policy.
If the correct product has been delivered without any defect, damage, or wrong-item issue and the customer nevertheless requests a return, any applicable shipping, delivery, reverse-pickup, or other charges may be deducted from the eligible order amount, where such return is permitted under our policy.
Please review the Return, Refund & Exchange Policy before placing your order.