Shipping policy

This Shipping Policy explains the terms and conditions applicable to orders placed through Amalfee.

If you have any questions regarding shipping, delivery, or your order, please contact our customer support team:

WhatsApp: +91 83025 60357
Email: atamalfee@gmail.com

Shipping Options & Delivery Charges

We offer shipping services across eligible locations in India.

The available shipping method and applicable delivery charges will be displayed during checkout.

• Orders above ₹1,000: Free delivery.
• Orders below ₹1,000: A nominal shipping/delivery charge may apply depending on the delivery location.

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Processing Time

All orders placed before 2:00 PM, Monday to Friday, are generally processed and dispatched on the next business day.

Orders placed after 2:00 PM will generally be processed and dispatched on the second business day.

Orders placed during weekends or public holidays will be processed and dispatched on the next business day.

Please note that processing times may occasionally be affected by high order volumes, promotional periods, operational issues, or other unforeseen circumstances.

Delivery Time

After a successful order is placed and processed, the estimated delivery time is:

• Minimum delivery time: 3 days from the date of order
• Maximum delivery time: 10 days from the date of order

Delivery timelines may vary depending on the delivery location, courier service availability, weather conditions, public holidays, logistical circumstances, or other factors beyond our control.

The delivery timeline provided is an estimated timeframe and not a guaranteed delivery date.

Delivery Address & P.O. Boxes

Please ensure that your delivery address, contact number, PIN code, and other delivery information are accurate when placing your order.

Once an order has been successfully placed, we are generally unable to modify the delivery address.

Amalfee currently does not ship to P.O. Boxes.

Amalfee shall not be responsible for delays, failed deliveries, returns, or additional shipping charges resulting from incorrect, incomplete, or inaccurate delivery information provided by the customer.

Tracking Your Order

Once your order has been dispatched, we will send you a shipping confirmation containing the available tracking information.

You can use the tracking details provided to track your shipment through the respective courier or delivery partner's tracking system.

Please allow some time for the tracking information to become active after the order has been dispatched.

Delivery Delays

While we make every reasonable effort to deliver orders within the estimated delivery timeframe, delays may occasionally occur due to circumstances beyond our control.

These may include:

• Courier or logistics delays
• Weather conditions
• Public holidays
• High order volumes
• Incorrect or incomplete address information
• Transportation disruptions
• Natural events or other unforeseen circumstances

In such cases, we appreciate your patience and understanding.

Failed Or Undelivered Orders

If a delivery attempt is unsuccessful due to the customer being unavailable, providing an incorrect address or phone number, refusing delivery, or any other reason attributable to the customer, the courier may make additional delivery attempts or return the package to our warehouse.

Any applicable additional shipping, return, or re-delivery charges may be payable by the customer, where applicable.

Returns, Refunds & Exchanges

We want you to have a satisfactory shopping experience with Amalfee.

Our return, refund, and exchange procedures are governed by our Return, Refund & Exchange Policy.

Please review the applicable policy before placing an order to understand the eligibility criteria, exchange process, timelines, and applicable conditions.

For any questions regarding returns, refunds, or exchanges, please contact us:

WhatsApp: +91 83025 60357
Email: atamalfee@gmail.com

Contact Us

For any shipping or delivery-related queries, please contact our customer support team.

Amalfee
WhatsApp: +91 83025 60357
Email: atamalfee@gmail.com